1.We accept alipay here.
2.All major credit cards are accepted through secure payment processor ESCROW.
1.We work very hard to provide the best representation of styleand the color of the product through our photographs and descriptions.
2.As the buyer it is your responsibility to read and understand the color description as that is color of the item you are purchasing.If you are unsure,please email for clarification.
3.The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness.
International Buyers – Please Note:
Please check your ADDRESS carefully when processing the order.
If you are a Russia buyer,pls tell us your Full Name.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Above 95% can get to the buyers without any Taxes. We usually write the item name ‘Car DVD Player’. If the buyers have better method to help clear the customs, please contact us. Customers are responsible for the remote area fee if courier confirms that your address belongs to remote area.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
We use DHL and EMS for our international shipment and if you can choose DHL we suggest you use it. if you prefer other express, please feel free to contact with us directly They usually take 10-20 working days for delivery to most of the international cities. In our experience, around 10% items will take longer than that due to the customs clearance.
If your address is PO BOX, Express will refuse to delivery so you need provide another address, thank you for your attention. We just can send this item to your ALI registered address, if you want to change the shipping address after paid, we will refund you first, and you can add the new address in your ali and pay for it again.
Please give us your (mobile) phone number during checkout for shipping use, this is very important.
All parcels will be sent in 1-3days usually upon receipt of payment (except weekend and festival)
Usually there will be a delay to show delivery status on the delivery update system; you may consider tracking your items in a few days later
All the tracking number will be sent to you after the parcel sent; it is just under the ali payment information email, if you did not receive it after the time limit, just feel free to contact us.
Warranty& Return Policy
All our items are tested to ensure working properly before shipping.
All our items come with a 12-month Manufacture Warranty. The warranty will not cover damage from improper installation, accident, misuse, abuse, improper wiring, and incorrect voltage operating the unit against the instructions in the owner's manual.
The valid period of replacement is 14 days from the date of receiving the item, if this item has any problem when arriving, please feel free to contact us and please note keep it in original condition.Once your car dvd is broken in 2 Month,if you want to replace an new one, you have to pay the shipment for the old car dvd back to us, and pay the shipment for the new car dvd we send it you.
It is buyer's responsibility to pay for return postage and ship the item back to us. Please inform us of the reason of your order revocation and send us a clear picture or a video as a proof. Items returned to us without a report will not be processed.
Please just install this unit by professional technician, also ask them to test it first before installation
Before our sending, we have checked all our items carefully, if you received a broken defective item, just keep the original package and make a photo to us within 3 days, just in 3 days after delivery we can make the claim to shipping company with your photo, however please note shipping company needs about 15-30 days to investigate the case, so please be patient
For following situations, the item is out of free warranty
Damaged caused by: misused, improper installation and so on man-made fault
Warranty seal removed or damaged
Opened or repaired by unauthorized person
Installation Fees are out of our control, they must be paid by Buyer. Installation fees are not included in this transaction; they will not be refunded/covered by us or ali at any circumstances.
All the emails will be replied in 24 hours except Sunday and Festival
The price includes no VAT and customs tax, if any fees happen, buyer should pay it by himself
Please understand that shipping and handling fee is not refundable. Buyer is responsible for shipping costs incurred shipping products back
1.We have set our system automatic for the feedback, when receiving your feedback; it will give you
the same one automatic
It'll be appreciated if you can leave us a positive feedback with 5 Star, it's an encouragement to us, and we’ll do better and better
2.Note: Do not hesitate to contact us anytime before and after your purchase; we are committed to your 100% customer satisfaction.
3.Please email us before leaving any negative and neutral feedback or open any dispute on ali.
THANKS A LOT!