1. In order to improve the quality of our services. if you received product have any problem,do not open dispute directly,do not confirm products directly,please contact us first .If open dispute,aliexpress will need very long time to solve it and Waste your valuable time . So please contact us, we will give you satisfied answer Immediately . 2.If the delivery deadline is coming, but you still don't receive your order, please contact me to extend the delivery time. Thank you for your understanding! 3.If you can't track your package,please contact us,we will tell you where is it,and please not open the dispute,hope your understanding,thank you.