If you canceled the order, the website will give you money back in 7-10 working days.
If the item is not satisfying or defective when you received it, you have 7 days from the date of receipt to exchange for a new one or get compensation.
Also please offer valid proof of the quality problem. Please check the parcel carefully when you receive it, if you find the parcel is damaged or broken, please refuse to sign the parcel and contact us immediately.
Buyers are responsible for custom duty or import tax in destination country.